Welcome Package
Up to A$22,500 + 350 FS
Across your first four deposits
Wagering
50× on bonus money
Max bet on bonus
A$7.50 per spin/round
Min deposit
A$30 (deposits 1-3), A$60 (deposit 4)
Bonus validity
7 days
Koru CasinoContacts

Contact Koru Casino

If you need help with your Koru Casino account or have a question about our services, email support@korucasino.click. Our support team can review your request and provide guidance based on the information available.
Koru Casino operates under two regulatory licences: one issued by the Tobique Gaming Commission (licence no. 0000002) and one issued by the Anjouan Gaming Authority (licence no. ALSI-202508056-FI2).

Welcome PackageUp to A$22,500 + 350 FS

  1. OperatorNovatrix SRL
  2. Established2025
  3. Game Library10,000+ titles from 80+ providers
  4. Supported CurrencyAUD accepted; crypto deposits available

How to get in touch

The best way to contact Koru Casino is by email. Send your message to support@korucasino.click and explain what you need help with. Support requests are usually answered within 24 hours, although the response time may vary depending on the nature and complexity of the enquiry.

You can contact support about common matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment-related enquiries
  • Bonus terms, eligibility and general promotion questions
  • Technical problems affecting the website or your account
  • Responsible gambling requests, including help reviewing your gambling activity

What to include in your message

To help support understand and resolve your request faster, include your account email or username, a short description of the issue, and any relevant details about when it occurred. If appropriate, attach clear screenshots showing the problem. Do not include your password or other unnecessary security information in an email.

Please send one clear message for each issue where possible and reply to the support team’s questions if more information is needed. This helps keep the conversation organised and allows your request to be reviewed more efficiently.