Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website operate, improve performance, remember preferences and provide information about how visitors use its pages.

Some cookies are set by Koru Casino, while others may be set by service providers that support website functions, security, analytics or other services. These providers may use cookies, pixels, tags, software development kits or similar technologies. For simplicity, this policy refers to all of these tools as cookies unless a distinction is needed.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you remove them. The length of time a cookie remains may depend on its purpose, your browser settings and the settings of the service that placed it.

How cookies may be used

• To help the website load correctly and provide requested features.
• To support account, login and security functions where these are available.
• To remember choices, settings or information that you have entered during a visit.
• To detect unusual activity, help protect the website and support fraud prevention.
• To understand how visitors use the website and identify areas for improvement.
• To measure the effectiveness of website content or communications where applicable.
• To support relevant advertising or marketing activities where these technologies are used lawfully.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be combined with other information that we hold or that a service provider processes. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Types of cookies we may use

The cookies used on the website may vary as features, technology and service providers change. The categories below explain the general purposes for which cookies may be used. A cookie may fit into more than one category, and not every category will necessarily be active on every page or at every time.

Strictly necessary cookies

These cookies support the basic operation, security and availability of the website. They may be needed to move between pages, maintain a secure session, remember information during a transaction or help identify and prevent suspicious activity. Because the website may not function properly without them, they generally cannot be disabled through a cookie preference tool. You may still be able to block them through your browser, but doing so may affect access to some website features.

Functional or preference cookies

These cookies remember choices you make, such as language, region, display or other settings. They are intended to make future visits more convenient. If you reject or remove these cookies, the website may not remember your preferences and you may need to enter or select them again.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. They may provide information such as which pages are viewed, how visitors move through the site, whether pages load successfully and whether certain features are used. The information is generally used in an aggregated or statistical form to monitor performance, improve content and make the website easier to use.

Advertising and marketing cookies

Where used, these cookies may help measure campaigns, recognise a browser or device across websites, or show content that is more relevant to a visitor. Marketing cookies may be placed by third-party advertising or measurement services. You can usually control these cookies through the consent tool provided on the website or through settings offered by the relevant third party.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help maintain the integrity of the website and protect accounts, transactions and services. These tools can assist with identifying automated traffic, repeated failed access attempts, unusual behaviour or other activity that may create a security risk. Disabling some security technologies may affect the website's ability to operate safely.

Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select categories according to your preferences. Your choice may be stored in a cookie so that the notice does not appear each time you visit. If you clear your cookies, your preference may also be removed and you may be asked to choose again.

You can also manage cookies through the settings of your browser or device. Most browsers allow you to view stored cookies, delete individual cookies, block cookies from particular websites, block third-party cookies or block all cookies. The exact process differs between browsers and devices, so you should refer to the help or support information provided by the manufacturer or browser provider.

1. Review the cookie options displayed when you visit the website.
2. Select the categories you are comfortable allowing, where category controls are available.
3. Use your browser settings to delete existing cookies or prevent new cookies from being stored.
4. Review the privacy and advertising controls offered by relevant third-party services.
5. Return to the website's cookie preference tool, where available, if you want to change an earlier choice.

Blocking or deleting cookies may not stop all data collection. For example, some services may use other technologies, and strictly necessary functions may still process information needed to operate the website. Blocking cookies can also affect the appearance, performance, security or availability of features. You may be unable to use some functions if required cookies are disabled.

If you use more than one browser or device, you may need to manage your cookie choices separately in each browser and on each device. A preference selected on one device may not automatically apply elsewhere.

Third parties, privacy and policy changes

Some website functions may be provided by third parties. These providers may use cookies or similar technologies for services such as hosting, security, analytics, content delivery, customer support, payment processing or advertising, depending on the features available on the website. Their handling of information may be governed by their own privacy notices and terms. We encourage you to review those notices where relevant.

Information collected through cookies may include technical details such as an IP address, browser type, operating system, device information, referring page, pages visited, approximate location, dates and times of access, and interactions with website features. The information collected will depend on the technology used and the settings selected. We use and disclose such information only for legitimate website, business, security, compliance or marketing purposes, subject to applicable law and your choices.

Our Privacy Policy contains further information about how personal information may be collected, used, stored and disclosed, as well as information about privacy choices and rights that may apply to you in Australia. If there is an inconsistency between this Cookies Policy and the Privacy Policy about the handling of personal information, the Privacy Policy will apply to that issue unless stated otherwise.

Updates to this policy

We may update this Cookies Policy when the website, technologies, services or legal requirements change. The updated version will be made available on this page and may include a revised date or other notice. Changes will apply from the time the updated policy is published, unless a different effective date is stated. You should check this page from time to time so that you remain informed about how cookies may be used.

Questions about cookies

If you have a question about this policy or wish to raise a privacy concern, please use the contact or support channel made available on the Koru Casino website. Do not include unnecessary sensitive information in a message. We may need to verify your identity before responding to a request involving personal information or account security.

By continuing to use the website after reviewing any cookie notice and available controls, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you. Choosing not to allow optional cookies will not affect any rights or obligations that apply under the website's other terms.